Intervention management
Monstock, the agile CMMS solution that optimises the management of stock and equipment traceability, as well as field intervention.
Market context
Discover the world of Intervention. Monstock, the agile CMMS solution, brings you digital management of stock traceability, work scheduling and equipment control.
- 18 billion euros in sales for the maintenance sector,
- 7,000 service companies in France,
- 14.4 million euros worth of emergency work carried out in France every year,
- 60% of the 1,000 people surveyed found it difficult to find a competent professional.
Consumer difficulties
Learn how to deal with risks in the Intervention sector!
13%
The increase in expenditure is linked to poor planning of interventions,
51%
Accidents are caused by poor PPE management (financial and criminal risks).
17%
Loss of sales due to a lack of traceability of the actions of the people involved,
Customer gains with Monstock
The Monstock platform enables you to digitise and manage all your warehouse logistics operations, from goods receipt to order dispatch. Automate your stock management, optimise your flows, ensure complete traceability and improve the performance of your preparations, deliveries and returns. Increase efficiency and guarantee optimum customer service thanks to agile, connected logistics.
Our customers
Traceability
Product management
Inventory management
Steering/ Dashboard
Equipment
Integration
Replenishment
Document
Emergency response management
Key benefits
Monstock solution offers you a host of benefits, including emergency response, stock traceability, response planning and unified order management.
- Immediate deployment. Complete, fast and seamless use,
- Digitalisation and automation of processes and workflows,
- Extended stock overview and site monitoring,
- Smooth waste management and classification,
- A standard solution that can be upgraded and customised,
- Interface with your IS and major market solutions.
Monstock for the intervention
Answers to questions
How can we ensure that a technician is called out for the first repair?
Monstock increases first-time fix rates by reserving parts/tools in advance (warehouse, back office and vehicle stocks), assigning the right technician (skills/qualifications, proximity) and providing them with the history, diagnosis and checklist on their mobile (offline). On site, the app guides the intervention (procedures, forms, photos, signatures) and triggers restocking if necessary, to ensure success on the first visit.
How does Monstock optimise the preparation of interventions?
Technicians have a real-time view of the stock and parts needed for each job, reducing trips back and forth and improving productivity.
Can we track the consumption of spare parts by technician?
Yes, Monstock records every item or consumable that is issued, which allows you to analyse the performance and needs of each employee.
Does Monstock allow you to manage rounds and intervention schedules?
Monstock integrates with your intervention management tools (CMMS, CRM, etc.) to synchronise schedules and stocks associated with each assignment.
How does Monstock help reduce response times?
By guaranteeing the availability of necessary parts and optimising logistics, Monstock enables you to anticipate needs and avoid interruptions.
Is it possible to generate reports after each intervention?
Yes, Monstock can generate automatic reports including consumption, intervention times and operations performed.
How does Monstock handle PUDOs (collection points/lockers)?
Monstock centralises the network of pick-up points/lockers, automatically allocates orders (available stock, SLA, distance, capacity), coordinates preparation in-store/back office, generates carrier/PUDO labels, tracks scans until collection, manages the storage window (customer reminders) and returns/non-collections with re-routing. Dashboards track collection rates, delays and incidents.
Got a technical question? We can help you here.
See the FAQWhat our users like about Monstock
Why do our users like Monstock?
Feed
We have many advantages in using the Monstock solution, such as batch management, identification of warehouse locations with barcodes, scanning of items from the mobile application, separate access for several employees with rights management... From a single application on a single device, you can manage several stocks in several warehouses, and transfer stock between sites! And all these uses are available with a single tool!
Feed, eating differently to go further. Day after day.
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Guillaume Perret
Supply Chain Director
Feed
We have many advantages in using the Monstock solution, such as batch management, identification of warehouse locations with barcodes, scanning of items from the mobile application, separate access for several employees with rights management... From a single application on a single device, you can manage several stocks in several warehouses, and transfer stock between sites! And all these uses are available with a single tool!
Feed, eating differently to go further. Day after day.
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Guillaume Perret
Supply Chain Director
Supply Chain Support
Monstock is a simple, accessible solution that enables us to produce reports on employee activity. With just a few clicks, we can have a global view of flows and stocks in real time from our storage site in Africa, which does not have good network coverage. We can use Monstock on rugged mobiles for scanning, which is also very useful for printing labels from the Cloud and the mobile application, for monitoring equipment control, etc.
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Jean-Luc Trenel
CEO
Supply Chain Support
Monstock is a simple, accessible solution that enables us to produce reports on employee activity. With just a few clicks, we can have a global view of flows and stocks in real time from our storage site in Africa, which does not have good network coverage. We can use Monstock on rugged mobiles for scanning, which is also very useful for printing labels from the Cloud and the mobile application, for monitoring equipment control, etc.
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Jean-Luc Trenel
CEO
Presto
The simple, intuitive application has been very well received by our sales force, and 35 of our employees use MONSTOCK on a daily basis, particularly in the distribution network of over 2,000 shops. In practical terms, the solution enables us to check stock levels and analyse the competition, all on the move, using a solution that is simple, personalised and reflects our corporate image. It's also a way of increasing our sales by boosting our shelf space, and that's what counts in the end.
PRESTO, France's market leader in taps and fittings for local authorities, healthcare establishments and collective housing.
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Jean-Michel Gobert / Sébastien Froger
CIO / RMO
Presto
The simple, intuitive application has been very well received by our sales force, and 35 of our employees use MONSTOCK on a daily basis, particularly in the distribution network of over 2,000 shops. In practical terms, the solution enables us to check stock levels and analyse the competition, all on the move, using a solution that is simple, personalised and reflects our corporate image. It's also a way of increasing our sales by boosting our shelf space, and that's what counts in the end.
PRESTO, France's market leader in taps and fittings for local authorities, healthcare establishments and collective housing.
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Jean-Michel Gobert / Sébastien Froger
CIO / RMO
Arkea On Life
We've been using the Monstock solution for 12 months and we're very satisfied with it.
This tool has enabled us to reach a new level in the logistics management of our activities, as we now have a solution that enables us to manage our equipment stock levels in real time, to trace and monitor logistics flows between our various storage sites and to anticipate our order requirements from our suppliers. The support provided by the Monstock teams was much appreciated during the roll-out and our contacts are available whenever we need them.
The support provided by the Monstock teams was much appreciated during the deployment phase, and our contacts are available whenever we need them.
In addition to this day-to-day availability, we feel that there is a real willingness to support us as we evolve to make Monstock a tool that is perfectly suited to our organisation.
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Mathieu Morvan
Head of Operations
Arkea On Life
We've been using the Monstock solution for 12 months and we're very satisfied with it.
This tool has enabled us to reach a new level in the logistics management of our activities, as we now have a solution that enables us to manage our equipment stock levels in real time, to trace and monitor logistics flows between our various storage sites and to anticipate our order requirements from our suppliers. The support provided by the Monstock teams was much appreciated during the roll-out and our contacts are available whenever we need them.
The support provided by the Monstock teams was much appreciated during the deployment phase, and our contacts are available whenever we need them.
In addition to this day-to-day availability, we feel that there is a real willingness to support us as we evolve to make Monstock a tool that is perfectly suited to our organisation.
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Mathieu Morvan
Head of Operations
Sapian
The need was for traceability of stock entries and exits.
To make the data reliable with a tool designed for stock management. Previously, we used a ZohoForm form, but it was difficult to process the data in Excel format. We needed to know the stock level of each product in real time, which was not possible with the old tool.
The first advantage is that it's easy to implement: there's no need to install the software on PCs or SAPIAN servers. With a simple password, the application can be accessed anywhere via a web browser and the mobile application: it's the phone that scans the barcodes.
End-of-month stocktaking is made easy: all you have to do is check that the computer quantities match the physical quantities on the mobile.
Thanks to the application's reports, you can have a history of outgoings over several months, which is very practical.
The application can even be used to carry out automatic procurement by linking suppliers' EDI with the accounts.
The ease with which it can be used on a day-to-day basis and the ease with which it can be installed mean that we would recommend this application to any company that needs to manage its stock simply on its branches.
On the Monstock website, there are numerous tutorials on how to use each feature.
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Christian DIF
Logistics/Purchasing Manager
Sapian
The need was for traceability of stock entries and exits.
To make the data reliable with a tool designed for stock management. Previously, we used a ZohoForm form, but it was difficult to process the data in Excel format. We needed to know the stock level of each product in real time, which was not possible with the old tool.
The first advantage is that it's easy to implement: there's no need to install the software on PCs or SAPIAN servers. With a simple password, the application can be accessed anywhere via a web browser and the mobile application: it's the phone that scans the barcodes.
End-of-month stocktaking is made easy: all you have to do is check that the computer quantities match the physical quantities on the mobile.
Thanks to the application's reports, you can have a history of outgoings over several months, which is very practical.
The application can even be used to carry out automatic procurement by linking suppliers' EDI with the accounts.
The ease with which it can be used on a day-to-day basis and the ease with which it can be installed mean that we would recommend this application to any company that needs to manage its stock simply on its branches.
On the Monstock website, there are numerous tutorials on how to use each feature.
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Christian DIF
Logistics/Purchasing Manager
Eram Group
A software package worthy of the greats! Easy to learn and implement. Good functionality/service/price ratio.
Top-notch support
Total autonomy for commissioning.
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Edith Baffet
Process & Logistics Tools Manager Linkedin
Eram Group
A software package worthy of the greats! Easy to learn and implement. Good functionality/service/price ratio.
Top-notch support
Total autonomy for commissioning.
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Edith Baffet
Process & Logistics Tools Manager Linkedin
KS Services
KS Services is an "industrial logistician", in the truest sense of the term.
Industry, or "production" as it is known, has been our daily expression for over 30 years... .
The quest for Excellence, Continuous Improvement, traceability, productivity and ZERO CLAIMS are once again taking centre stage in the management of our teams.
Digitalisation must contribute to this, and it's with this in mind that MONSTOCK has been our teams' daily companion for several years now.
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Paul Tremsal
Chairman KS Services
KS Services
KS Services is an "industrial logistician", in the truest sense of the term.
Industry, or "production" as it is known, has been our daily expression for over 30 years... .
The quest for Excellence, Continuous Improvement, traceability, productivity and ZERO CLAIMS are once again taking centre stage in the management of our teams.
Digitalisation must contribute to this, and it's with this in mind that MONSTOCK has been our teams' daily companion for several years now.
-----------------------
Paul Tremsal
Chairman KS Services
