ParcelForce

ParcelForce is a service for sending and delivering parcels to individuals.

Connecting ParcelForce to Monstock will allow you to edit the transport labels for sending your packages, and to benefit from precise real-time monitoring of the location of your packages and the status of your deliveries.

The integration between Monstock and Parcelforce enables businesses to optimise their shipment management through seamless, automated data synchronisation between the two solutions. This connector provides true digital continuity between order preparation, shipping and tracking, while enhancing the reliability and speed of transport operations.

Thanks to this integration, information relating to parcels is transmitted directly from Monstock to Parcelforce. This automation eliminates the need for manual re-entry, reducing the risk of errors and wasted time associated with manual data exchange. Operational teams benefit from a major simplification of their processes, allowing them to focus on service quality and overall supply chain performance.

One of the key benefits of this connector is the automatic generation of shipping labels (PDF/ZPL). As soon as a shipment is created in Monstock, Parcelforce receives the necessary information and returns the labels ready for printing. This automation ensures that shipping documents comply with the carrier's standards and speeds up parcel preparation.

Once shipments are handled by Parcelforce, a unique tracking number is automatically generated and integrated into Monstock. This instant synchronisation allows direct access to tracking information without leaving the Monstock interface. Users benefit from full traceability and complete visibility of their shipments.

The connector also ensures automatic delivery status updates (Track & Trace). Each stage of transport — collection, transit, delivery or return — is updated in real time in Monstock. This continuous synchronisation allows users to inform their customers more quickly, while ensuring constant control over the status of deliveries.

Returns management is also automated. When a return is registered via Parcelforce, the relevant information (tracking number, status, date) is automatically integrated into Monstock, allowing for immediate updating of stock levels and order statuses.

By centralising exchanges between Monstock and Parcelforce, this connector enables businesses to gain agility, reliability and productivity. It guarantees a connected, responsive supply chain that is adapted to the current demands of omnichannel commerce.

The integration between Monstock and Parcelforce is based on a series of automated flows that enable the smooth and secure transmission of data between the two platforms. Each flow corresponds to a key stage in the shipping process, from parcel creation to final tracking, including returns management.

Flow from Monstock to Parcelforce

When a parcel is created in Monstock, the associated information — recipient's contact details, dimensions, weight, delivery options, etc. — is automatically sent to Parcelforce. This transfer triggers the automatic generation of a shipping label (PDF/ZPL) in the carrier's system.

The label is then sent back to Monstock to be printed and affixed to the parcel, ensuring full compliance with Parcelforce requirements.

In the same flow, a unique tracking number is assigned by Parcelforce and sent back to Monstock. This data is directly integrated into the shipping record, ensuring complete traceability from the moment the shipment is created.

Parcelforce feed to Monstock

Once parcels have been collected, Parcelforce automatically sends the delivery status (Track & Trace) to Monstock. This information details the various stages of transport — dispatched, in transit, delivered or returned — and is updated in real time. This synchronisation provides complete and continuous visibility of shipments.

The connector also supports the feedback of returns. When a return is registered via Parcelforce, the associated data (tracking number, status, date, reason) is immediately integrated into Monstock. This two-way flow ensures instant stock updates and smooth management of return processes.

Automation and triggers

All data exchanges between Monstock and Parcelforce are fully automated. The main triggers include:

• the creation of a parcel in Monstock;
• the generation of a label by Parcelforce;
• updating a tracking status (Track & Trace);
• or the recording of a return.

This automation eliminates repetitive manual tasks and ensures consistency of information throughout the shipping cycle.

Benefits for the company

Thanks to this integration, users benefit from a connected, efficient and transparent supply chain. The connector reduces processing times, improves data reliability and promotes better communication with end customers.

The Monstock ↔ Parcelforce integration is therefore a strategic tool for companies wishing to improve traceability, automate their processes and increase operational efficiency in the management of their shipments.