Swiss Post

Swiss Post is a service for sending and delivering parcels to individuals.

Connecting Swiss Post to Monstock will allow you to edit the transport labels for sending your packages, and to benefit from precise real-time monitoring of the location of your packages and the status of your deliveries.

The connector between Monstock and Swiss Post enables complete and seamless automation of shipping and tracking operations within the supply chain. By integrating these two solutions, businesses benefit from a unified system to manage their shipments, track their parcels in real time, and reduce manual interventions that cause errors and waste time.

Thanks to this connector, the creation of shipping labels (PDF/ZPL) is fully automated. As soon as a parcel is validated in Monstock, the shipping information — such as dimensions, weight, sender and recipient addresses — is automatically sent to Swiss Post. The carrier then generates the corresponding labels and sends them back to Monstock, ready to be printed and affixed to the parcels. This automation eliminates manual re-entry, ensures data reliability and speeds up shipment preparation.

Once the label has been created, the tracking number is automatically synchronised in Monstock. This gives users immediate visibility of the status of their shipments without having to switch between platforms. This centralisation simplifies day-to-day management and saves operational teams a significant amount of time.

The connector also handles automatic synchronisation of delivery statuses (Track & Trace). Information sent by Swiss Post — parcels in transit, being delivered, delivered or returned — is updated in real time in Monstock. This ensures complete transparency and allows customers to be quickly informed of the status of their orders.

Returns are also integrated into the exchange flow: the associated data (reason, date, status) is automatically uploaded to Monstock to adjust stock levels and update tracking information.

Finally, live consultation of delivery rates and taxes from Monstock offers optimised management of transport costs and allows you to choose the most suitable solution for each shipment.

By connecting Monstock to Swiss Post, companies enhance the reliability, speed and visibility of their flows. This connector is a real efficiency lever for a more agile and connected supply chain, serving operational performance.

The integration between Monstock and Swiss Post is based on a set of automated flows that synchronise essential data between the two platforms, from the creation of the parcel to its final delivery.

Flow from Monstock to Swiss Post

When a parcel is created and validated in Monstock, the shipping information (weight, dimensions, sender and recipient addresses, parcel contents, order reference) is automatically sent to Swiss Post. This triggers Swiss Post to generate transport labels (PDF/ZPL), which are then sent back to Monstock. These labels are ready to print and enable immediate and compliant identification of shipments.

At the same time, the tracking number assigned to the shipment is sent from Swiss Post to Monstock. This number is automatically linked to the relevant order, ensuring complete traceability from the moment the parcel is dispatched.

Swiss Post feed to Monstock

Once the shipment has been dispatched, Swiss Post sends Monstock the tracking status updates. These automatic updates — picked up, in transit, delivered, or returned — ensure constant visibility of the progress of shipments. Users can therefore check the status of parcels directly in Monstock, without having to switch to another interface.

The connector also handles returns: when a parcel is returned, Swiss Post transmits the relevant information (date, reason, status). Monstock instantly integrates this information to update stock levels and order-related data.

Viewing rates and taxes

Before each shipment, Monstock can query Swiss Post to obtain the applicable delivery rates and taxes. This real-time feed allows users to compare the available options and choose the most suitable one based on cost and delivery times.

Automation and triggers

Exchanges between Monstock and Swiss Post are fully automated. Each flow is triggered by specific events: parcel validation, label printing, status update or return creation. This automation guarantees fast exchanges, reliable data and fewer human errors.

Profits

Thanks to this integration, companies benefit from complete traceability, real-time synchronisation and a significant reduction in manual tasks.

The Monstock ↔ Swiss Post connector ensures smooth shipment management and precise control of transport flows, contributing to a more efficient, transparent and performance-oriented supply chain.