Shop Application

Shop Application is a software editor and an e-commerce expert.

Connecting Shop Application to Monstock allows you to centralize and automate the flow management of your e-commerce store, across all your sales channels, to increase in productivity and profitability

The connector between Monstock and Shop Application enables seamless integration between logistics management and online sales. This integration automates data exchanges between the two solutions, ensuring continuous synchronisation of products, stock and orders. It is an essential tool for businesses seeking to improve the efficiency, reliability and responsiveness of their e-commerce management.

Thanks to this connector, the products, variants, prices, and images managed in Monstock are automatically updated in Shop Application. Online product listings are always accurate and consistent with actual logistics data: characteristics, availability and prices are aligned in real time. This automation eliminates manual data entry tasks and the risk of errors associated with duplicates or information discrepancies between systems.

Conversely, customer orders placed on the online shop are directly integrated into Monstock, triggering the operational processes of preparation, dispatch and tracking. Order statuses are then automatically sent back to Shop Application, ensuring clear and instant communication with the end customer. Stock levels are also continuously updated, preventing the sale of unavailable products and reinforcing the reliability of commercial commitments.

This automation saves considerable time and reduces human error. Teams benefit from a centralised and reliable view of their data, allowing them to focus on performance management and customer relations. Strategically, the Monstock–Shop Application connector supports a consistent and agile omnichannel approach, ensuring a seamless customer experience from online ordering to delivery.

By unifying product, stock and order data in an automated ecosystem, this integration transforms the supply chain and e-commerce into a connected, responsive and efficient chain that drives growth.

The integration diagram between Monstock and Shop Application highlights bidirectional data flows ensuring constant communication between logistics management and the online shop. These exchanges guarantee the reliability and consistency of information throughout the sales and supply cycle.

Flow from Monstock to Shop Application

From Monstock, several types of data are automatically transmitted to Shop Application:

• Products and variants: Monstock sends detailed product information (characteristics, variations, attributes) to Shop Application to populate the e-commerce catalogue.
• Photos: product images are synchronised to maintain consistency between online presentation and internal data.
• Stock levels: available quantities are updated in real time, ensuring that products displayed as available are actually in stock.
• Order statuses: once orders have been processed or shipped, Monstock sends their updated status back to Shop Application, providing customers with complete visibility.

Flow from Shop Application to Monstock

Conversely, Shop Application transmits the data necessary for the smooth running of logistics operations to Monstock:

• Products and variants created or modified from the shop, to ensure consistency between the catalogues in the two systems.
• Photos and selling prices, to harmonise visual and pricing information.
• Customer orders, automatically imported into Monstock to trigger the preparation and delivery stages.
• Customer contacts, integrated with their billing and delivery information, ensuring smooth customer relationship management.

Flows are automated and regular, with updates that can be performed in real time or at scheduled intervals, depending on the company's needs.

Monstock acts as the central operational repository, while Shop Application is the connected commercial showcase. Together, they form a unified e-commerce ecosystem, ensuring optimised management of sales, stock and customer satisfaction.