Seur

Seur is a service for sending and delivering parcels to individuals.

Connecting Seur to Monstock will allow you to edit the transport labels for sending your packages, and to benefit from precise real-time monitoring of the location of your packages and the status of your deliveries.

The connector between Monstock and SEUR enables companies to centralise and automate their shipping processes, while improving the reliability and visibility of their operations within the supply chain. This integration ensures seamless communication between the two platforms, from parcel preparation to final delivery, guaranteeing optimal management of transport flows.

One of the main advantages of the connector is the complete automation of data exchanges between Monstock and SEUR. As soon as a parcel is created in Monstock, all the necessary information — shipping addresses, weight, dimensions, references and delivery service — is automatically sent to SEUR. This synchronisation eliminates double entries, reduces the risk of errors and speeds up shipment processing.

The connector also facilitates the automatic generation of shipping labels (PDF/ZPL). These documents, produced directly by SEUR, are sent back to Monstock for printing and affixing to parcels, ensuring immediate compliance with the carrier's standards. This enables operational teams to increase productivity and reliability in their shipment preparations.

Another major benefit is the synchronisation of tracking numbers. Each shipment created in SEUR generates a unique tracking ID, which is automatically integrated into Monstock. Users then have complete visibility of the status of each parcel without having to navigate between multiple systems.

The integration also includes automatic delivery status updates (Track & Trace). Every change in status — collection, transit, delivery or return — is transmitted in real time from SEUR to Monstock. This transparency enables accurate tracking of shipments, proactive communication with customers and increased responsiveness to unforeseen events.

Finally, the connector manages the retrieval of returns as well as the consultation of applicable rates and taxes before shipment, facilitating cost control and optimisation of operations.

Thanks to this integration, businesses have a reliable and scalable tool to streamline their shipping flows, enhance service quality and improve the overall performance of their supply chain. The Monstock ↔ SEUR connector is therefore a strategic lever for efficiency and visibility for any organisation managing a significant volume of shipments.

The Monstock ↔ SEUR connector relies on automated, bidirectional exchanges that ensure consistency and continuous updating of information between the two platforms. The diagram illustrates a seamless process, from parcel creation to returns management, including label generation and delivery status synchronisation.

Flow from Monstock to SEUR

When a parcel is created in Monstock, the data required for shipping — weight, dimensions, shipping and receiving addresses, type of service and delivery options — is automatically sent to SEUR. This action triggers the generation of shipping labels (PDF/ZPL) in SEUR. These labels, sent back to Monstock, are ready to be printed and affixed to the parcels, facilitating the preparation of shipments without additional handling.

SEUR then assigns a unique tracking number to each shipment. This number is automatically integrated into Monstock, enabling centralised and immediate tracking from a single interface. This synchronisation ensures complete traceability of parcels from the moment they are created.

SEUR feed to Monstock

Once the shipment has been dispatched, SEUR regularly sends delivery status updates (Track & Trace). This information, which is automatically synchronised with Monstock, details the various stages of the shipment: collection, transit, distribution and delivery. These real-time updates improve operational visibility and facilitate internal and customer communication.

The integration also manages returns. When a return is initiated via SEUR, the relevant information — status, date, reason — is sent back to Monstock for immediate updating. This allows teams to maintain a reliable overview of reverse flows and ensure better stock management.

Viewing rates and taxes

Before confirming a shipment, Monstock can query SEUR to obtain the applicable rates and taxes. This feature allows you to assess transport costs in advance, optimise logistics choices and improve budget control.

Automation and triggers

Exchanges between Monstock and SEUR are fully automated and triggered by specific actions: creation of a parcel, validation of a shipment, generation of a label or status update. This automation significantly reduces the need for human intervention and guarantees data reliability.

Benefits for users

Thanks to this seamless, automated integration, users benefit from complete centralisation of their shipping flows, real-time traceability, and a significant reduction in errors and delays.

The Monstock ↔ SEUR connector is a comprehensive solution for optimising shipment management, improving visibility and enhancing the operational performance of the supply chain.