Palletways

Palletways is a service for sending and delivering parcels to individuals.

Connecting Palletways to Monstock will allow you to edit the transport labels for sending your packages, and to benefit from precise real-time monitoring of the location of your packages and the status of your deliveries.

The connector between Monstock and Palletways enables the centralisation, automation and optimisation of shipment management within a single digital environment. Thanks to this integration, companies can seamlessly orchestrate their pallet and heavy parcel transport flows, while ensuring complete traceability and improved operational efficiency.

One of the main benefits of this connector is the automatic synchronisation of data between Monstock and Palletways. As soon as a parcel or shipment is created in Monstock, essential information (weight, dimensions, delivery details, type of service, etc.) is immediately transmitted to Palletways. This automation eliminates manual re-entry, reduces the risk of errors and speeds up shipment processing.

Another major advantage is the automatic generation of shipping labels (PDF/ZPL). Once the shipping data has been sent, Palletways sends back print-ready labels directly, ensuring a smooth process that complies with the carrier's requirements and industry standards. This saves teams a considerable amount of time when preparing shipments.

Each shipment is accompanied by a unique tracking number that is automatically sent to Monstock. This number allows for complete traceability, centralised in a single interface, and ensures real-time tracking of shipments without having to switch between different tools.

The integration also manages the automatic tracking of delivery statuses (Track & Trace). Palletways updates Monstock at each stage of transport: collection, transit, arrival, and delivery. This continuous visibility of statuses enhances transparency and control over operations, while enabling proactive communication with customers.

The connector also supports returns management, which are automatically integrated into Monstock as soon as they are registered with Palletways. The associated data — tracking number, status and date — enables instant updating of stock levels and internal flows.

By integrating Palletways into Monstock, businesses benefit from a connected and automated supply chain, which improves productivity, ensures reliable information exchange and guarantees tracking.

The integration between Monstock and Palletways is based on a set of automated flows that ensure smooth, two-way communication between the two systems. These exchanges enable comprehensive shipment management, from parcel creation to tracking and returns processing.

Flow from Monstock to Palletways

When a parcel is created in Monstock, the information relating to that shipment — such as weight, dimensions, recipient details and service type — is automatically sent to Palletways. This step triggers the generation of a shipping label (PDF/ZPL) directly in the Palletways system.

Once generated, the label is sent back to Monstock to be printed and affixed to the parcel. This automation ensures that shipments comply with the carrier's standards and eliminates the risk of manual error.

In the same workflow, Palletways assigns a unique tracking number to each shipment. This number is automatically integrated into Monstock, enabling immediate and centralised tracking.

Palletways feed to Monstock

Once the parcels have been collected, Palletways regularly sends Monstock delivery status updates (Track & Trace). These automatic updates cover all stages of transport: collection, transit, distribution and final delivery. The information is synchronised in real time, providing complete visibility of the status of shipments.

The connector also supports returns management. When a return is initiated via Palletways, the relevant information (tracking number, status and date) is instantly synchronised in Monstock. This automation enables immediate stock updates and smooth management of return flows.

Automation and triggers

All exchanges between Monstock and Palletways are fully automated. The main triggers include:

• creating a parcel in Monstock,
• the generation of a label by Palletways,
• the update of the tracking of shipments,
• and the consideration of a return.

These real-time exchanges guarantee data reliability and ensure perfect consistency between the two platforms.

Operating profits

Thanks to this connector, businesses benefit from full automation of their shipping processes, improved traceability and complete visibility of their transport flows. The collaboration between Monstock and Palletways facilitates simplified operations management, reduces processing times and enhances customer satisfaction through faster and more transparent deliveries.