Nacex

Nacex is a service for sending and delivering parcels to individuals.

Connecting Nacex to Monstock will allow you to edit the transport labels for sending your packages, and to benefit from precise real-time monitoring of the location of your packages and the status of your deliveries.

The connector between Monstock and Nacex offers complete automation of the shipping process, enabling businesses to improve the fluidity of their operations and optimise the performance of their supply chain. Thanks to this integration, users benefit from real-time synchronisation between inventory management and transport services, eliminating double entries and manual errors.

As soon as a parcel is created in Monstock, all the information required for shipping — recipient's contact details, weight, dimensions, selected service — is automatically sent to Nacex. This automation significantly reduces processing time and ensures the reliability of the data exchanged between the two systems.

The connector also enables the automatic generation of shipping labels (PDF/ZPL) that comply with Nacex requirements. These labels are instantly sent back to Monstock for printing and affixing to parcels. This step, which is now paperless and automated, simplifies shipment preparation while ensuring compliance with the carrier's standards.

Each shipment is then assigned a unique tracking number generated by Nacex and synchronised in Monstock. Teams can track their shipments directly from the Monstock interface without having to switch between multiple tools. This centralisation improves traceability and facilitates communication with customers by providing them with up-to-date information on the status of their deliveries.

At the same time, the connector ensures automatic delivery status updates (Track & Trace). Every update made by Nacex — whether it concerns collection, transit, delivery or any incidents — is reflected in real time in Monstock. This gives users complete and instant visibility of their shipments.

Returns management is also integrated. When a return is created via Nacex, the relevant information (tracking number, date, status) is immediately transferred to Monstock, ensuring automatic stock updates and traceability of the return flow.

By unifying Monstock and Nacex, businesses gain efficiency, reliability and responsiveness. This integration promotes better control of operational costs, reduced processing times and an optimised customer experience thanks to transparent and connected shipment management.

The integration between Monstock and Nacex is based on structured, automated data exchange covering the entire shipping process, from parcel creation to tracking and returns management. This ensures perfect synchronisation between the two systems and continuity of information at every stage of the journey.

Flow from Monstock to Nacex

When a parcel is created in Monstock, all necessary shipping data — recipient address, parcel characteristics, transport options, etc. — is automatically sent to Nacex. This transfer of information triggers the generation of a transport label (PDF/ZPL) directly by Nacex.

The label is then sent back to Monstock for printing. This automation allows users to immediately print the required documents, without re-entering data or manual validation. At the same time, Nacex assigns a unique tracking number to each shipment, which is instantly integrated into Monstock, ensuring complete traceability of the parcel from a single environment.

Flow from Nacex to Monstock

Once shipments have been picked up, Nacex transmits the delivery status (Track & Trace) to Monstock in real time. This information covers the entire transport cycle — from collection to final delivery — and allows users to track each step without leaving their usual interface.

The connector also manages returns tracking. When a return is recorded via Nacex, the associated information (tracking number, status, date, type of return) is automatically integrated into Monstock. This synchronisation ensures immediate stock updates and better control of return flows.

Automation and triggers

The Monstock ↔ Nacex integration is based on automated, real-time exchanges, without human intervention. The main triggers are:

• creating a parcel in Monstock,
• the generation of the shipping label by Nacex,
• updating a delivery status,
• and the return declaration.

Each flow is executed instantly, ensuring complete consistency between systems and continuous visibility of transport operations.

Operating profits

This automation of flows reduces errors, increases speed and enhances the reliability of shipments. Users benefit from full traceability, simplified processes and improved supply chain management.

The Monstock ↔ Nacex connector is therefore an efficiency lever for all companies wishing to streamline their shipments and improve the quality of their customer service through intelligent and efficient integration.