Fercam

Fercam is a service for sending and delivering parcels to individuals.

Connecting Fercam to Monstock will allow you to edit the transport labels for sending your packages, and to benefit from precise real-time monitoring of the location of your packages and the status of your deliveries.

The integration between Monstock and Fercam offers businesses a comprehensive, automated solution for managing their shipments, from tracking deliveries to processing returns. Thanks to this connector, collaboration between the Monstock management platform and the Fercam carrier is seamless, fast and fully synchronised, ensuring optimal control of transport flows within the supply chain.

The connector enables full automation of the shipping process. From Monstock, users can directly generate shipping labels (PDF/ZPL) that comply with Fercam standards, without any manual re-entry. This automation significantly reduces the risk of error, while speeding up the preparation and dispatch of parcels.

Each shipment is associated with a unique tracking number, automatically synchronised between Monstock and Fercam. This gives teams instant visibility of the status of shipments, from dispatch to final delivery. This transparency enhances the reliability of information shared between logistics, sales and customer services.

The integration also manages returns, automating the flow of information between the two systems. Reverse flows are thus simplified, enabling better stock management and rapid reintegration of products.

Finally, shipment tracking is enhanced by automatic updates of delivery statuses (Track & Trace). This data, sourced directly from Fercam, is integrated into Monstock in real time, allowing users to track the location and status of parcels at any time.

Thanks to this two-way synchronisation, companies reduce their processing times, improve their responsiveness and make their information exchanges more reliable. The Monstock ↔ Fercam connector thus becomes a strategic asset for efficiently managing transport operations, ensuring a smooth customer experience and an increasingly connected and efficient supply chain.

The integration diagram between Monstock and Fercam illustrates a set of automated and continuous flows, ensuring the smooth circulation of information between operational parcel management and transport services.

Flow from Monstock to Fercam

From Monstock, information related to parcels is automatically transmitted to Fercam. This data enables transport labels (PDF/ZPL) to be generated directly in the carrier's system. This automation ensures shipment compliance and fast delivery.

Once the label has been generated, Fercam assigns a unique tracking number to each parcel. This number is then sent back to Monstock to ensure complete traceability of deliveries and enable direct tracking from the platform.

Flow from Fercam to Monstock

In return, Fercam sends several types of essential information to Monstock:

• Tracking numbers, to maintain perfect consistency between systems,
• The delivery statuses (Track & Trace), updated at each stage of transport (pick-up, in transit, delivered or returned),
• Return information, when products are returned to the sender.

These exchanges ensure complete, up-to-date visibility of shipment status, without manual intervention.

Automation and triggers

Integration works in real time, triggered by specific events: creation of a parcel, order confirmation, label generation, or tracking update. This automated process eliminates multiple entries and enhances the reliability of information throughout the process.

Results and benefits

Thanks to this connector, Monstock users benefit from centralised shipment management. They can track parcels, view statuses and process returns without leaving their interface.

The Monstock ↔ Fercam integration thus guarantees optimised transport management, increased responsiveness and total traceability, supporting a connected, fluid and efficient supply chain.