Zalando

Zalando is a service for sending and delivering parcels to individuals.

Connecting Zalando to Monstock will allow you to edit the transport labels for sending your packages, and to benefit from precise real-time monitoring of the location of your packages and the status of your deliveries.

The integration between Monstock and Zalando offers a comprehensive, automated solution for managing shipments related to sales made on the marketplace. Thanks to this connector, businesses can centralise their shipping, tracking and returns flows within Monstock, while ensuring that information is perfectly synchronised with Zalando.

One of the main benefits of this integration is the automatic generation of shipping labels (PDF/ZPL). As soon as a parcel is validated in Monstock, all the necessary data — weight, dimensions, shipping and delivery addresses, product references — is sent directly to Zalando. This automation eliminates manual data entry and drastically reduces the risk of errors, while speeding up the preparation and shipping process.

Once the labels have been created, tracking numbers are sent back to Monstock, ensuring complete traceability from a single environment. Users can track each shipment in real time without having to switch between different platforms, simplifying operational management and improving team responsiveness.

The connector also supports automatic delivery status updates (Track & Trace). Information transmitted by Zalando — pick-up, transit, delivery or return — is automatically integrated into Monstock. This continuous synchronisation ensures complete visibility of delivery progress and enables rapid response to customer enquiries.

In addition, the integration manages returns. When a parcel is returned by a customer via Zalando, the relevant information (status, reason, return date) is automatically recorded in Monstock. Stocks are thus updated without manual intervention, ensuring perfect data consistency.

Finally, the consultation of delivery rates and taxes is integrated, allowing users to evaluate costs before confirming shipments.

Thanks to this integration, Monstock and Zalando work together to offer a smoother, faster and more reliable supply chain. Users benefit from advanced automation, improved visibility and a significant reduction in operational errors.

The integration diagram between Monstock and Zalando highlights a series of automated flows that ensure smooth and reliable data exchange between the two systems. These flows cover the entire shipping cycle, from parcel creation to returns tracking.

Flow from Monstock to Zalando

When a parcel is created and validated in Monstock, the shipping information (products, quantity, weight, addresses, order IDs) is automatically sent to Zalando. This transfer triggers the automatic generation of shipping labels (PDF/ZPL). These labels, which comply with the requirements of Zalando's carrier, are then available directly in Monstock for printing and affixing to parcels.

Once this step is complete, Zalando sends the tracking number corresponding to each shipment. These numbers are automatically integrated into Monstock, allowing each order to be linked to its real-time tracking.

Flow from Zalando to Monstock

The delivery statuses (Track & Trace) are automatically updated throughout the transport process. At each stage — collection, transit, delivery, or return — Zalando sends the updated information to Monstock, ensuring constant visibility of the progress of each shipment.

The integration also manages customer returns: as soon as a return is recorded in Zalando, the corresponding information (tracking number, reason, date, status) is automatically synchronised with Monstock. This immediate update allows items to be reintegrated into available stock, ensuring perfect inventory consistency.

Finally, the consultation of delivery rates and taxes is integrated into the flow: before confirming a shipment, Monstock can query Zalando to obtain transport costs and apply the appropriate pricing rules.

Automation and triggers

All data exchanges between Monstock and Zalando are automated and triggered at each key stage of the process: parcel creation, label generation, status updates, and returns management. This automation eliminates manual intervention, speeds up operations, and ensures the reliability of information.

Profits

Integration ensures complete traceability, real-time synchronisation and reduced errors, while simplifying day-to-day shipment management.

The Monstock ↔ Zalando connector is therefore a strategic asset for companies seeking to automate their transport flows, centralise their data and enhance the efficiency of their supply chain.