SGT

SGT is a service for sending and delivering parcels to individuals.

Connecting SGT to Monstock will allow you to edit the transport labels for sending your packages, and to benefit from precise real-time monitoring of the location of your packages and the status of your deliveries.

The connector between Monstock and SGT enables businesses to streamline and automate their shipment management, while enhancing the visibility and reliability of their supply chain. Thanks to this integration, users benefit from real-time synchronisation between their operational data and transport information, ensuring accurate tracking of shipments from departure to delivery.

One of the main advantages of this connector is the automation of data exchange. When a parcel is created or validated in Monstock, essential information — weight, dimensions, shipping and delivery addresses, transport service — is automatically transmitted to SGT. This automation eliminates manual re-entry, reduces human error and speeds up shipment preparation.

The connector also facilitates the automatic generation of shipping labels (PDF/ZPL) from SGT. These labels are sent back to Monstock to be printed directly, simplifying packaging operations and reducing parcel processing time.

The integration then ensures instant synchronisation of the tracking numbers generated by SGT. These numbers are automatically integrated into Monstock, providing complete traceability for each shipment. Users can thus check the status of their shipments without having to navigate between multiple systems.

Another strategic advantage is the automatic updating of delivery statuses (Track & Trace). Tracking information — picked up, in transit, delivered or returned — is continuously transmitted from SGT to Monstock. This real-time visibility allows tracking teams and customer service to stay informed, anticipate anomalies and communicate effectively with customers.

The connector also handles the processing of returns and the consultation of rates and taxes related to shipments. This enables businesses to estimate their costs, adjust their shipping strategies, and improve the financial management of their operations.

By centralising data and automating processes, the Monstock ↔ SGT connector contributes to the overall performance of organisations. It enhances the reliability of information, speeds up operations and supports decision-making by providing complete visibility across the entire transport cycle.

The integration between Monstock and SGT is based on a set of bidirectional, automated flows that ensure consistent and rapid information exchange between the two systems. The diagram describes the entire process, from parcel creation to final tracking, including returns management and transport label generation.

Flow from Monstock to SGT

When a parcel is prepared and validated in Monstock, the shipping information — contact details, weight, dimensions, contents and transport service — is automatically sent to SGT. This triggers the creation of transport labels (PDF/ZPL) directly in SGT, which are then sent back to Monstock for printing and integration into the parcel preparation process.

SGT also generates a unique tracking number, which is immediately sent back to Monstock. This number is linked to the relevant parcel, ensuring seamless traceability and centralised visibility within the Monstock platform.

Flow from SGT to Monstock

Once shipments are underway, SGT regularly sends delivery status updates (Track & Trace). This information reflects the various stages of transport: collection, transit, delivery or return. It is automatically synchronised with Monstock, ensuring a real-time view of the status of each parcel.

Integration also manages returns. When a return is recorded in SGT, the associated information (reason, date, status) is sent to Monstock, enabling instant stock updates and better control of reverse flows.

Viewing rates and taxes

Before confirming a shipment, Monstock may query SGT to retrieve the applicable transport rates and taxes. This feature allows you to estimate costs and choose the most suitable solution based on economic and operational criteria.

Automation and triggers

Exchanges between Monstock and SGT are fully automated. Every action — validating a parcel, creating a label, updating a status or recording a return — triggers real-time data synchronisation. This automation eliminates the need for manual intervention, ensuring the reliability and consistency of information.

Benefits for users

Thanks to this integration, users have access to a centralised and responsive system capable of tracking every stage of transport without any disruption to the flow. The connector improves visibility, reduces errors and optimises the overall performance of the supply chain.

The Monstock ↔ SGT connector is a comprehensive solution for automating, improving the reliability of, and efficiently managing shipping and transport operations.