Relais Colis

Relais Colis is a service for sending and delivering parcels to individuals.

Connecting Relais Colis to Monstock will allow you to edit the transport labels for sending your packages, and to benefit from precise real-time monitoring of the location of your packages and the status of your deliveries.

The integration between Monstock and Relais Colis offers a comprehensive solution for automating and streamlining the management of shipments and returns in the supply chain. Thanks to this connector, businesses benefit from real-time synchronisation between their Monstock operational management tool and the Relais Colis transport network, enabling them to increase productivity, reliability and visibility throughout the entire shipping process.

One of the main advantages of this integration is the automation of data exchange. As soon as a parcel is prepared in Monstock, the shipping information (addresses, weight, dimensions, service selected, etc.) is automatically sent to Relais Colis. This instant transmission eliminates manual double entry, significantly reduces errors and speeds up processing times.

The connector also enables the automatic generation of shipping labels (PDF/ZPL). These labels, generated by Relais Colis and sent directly to Monstock, ensure that shipments comply with regulations while simplifying the work of operational teams. This automation optimises the preparation phase and secures shipping information.

Each shipment is then assigned a unique tracking number by Relais Colis, which is automatically integrated into Monstock. This gives users centralised parcel tracking, accessible directly from their Monstock interface, without having to go through multiple systems. This centralisation enhances operational control and responsiveness to transport uncertainties.

The connector also manages the automatic updating of delivery statuses (Track & Trace). At each stage – collection, transit, delivery or return – the information is fed back into Monstock in real time. Teams have complete visibility of the progress of shipments and can inform their customers more quickly.

Finally, the integration handles returns management. When a return is initiated via Relais Colis, the associated data is transmitted to Monstock, enabling instant updates to stock levels and order statuses.

By automating all of these processes, the Monstock ↔ Relais Colis connector improves operational performance, makes flow management more reliable, and contributes to a more agile and connected supply chain, all in the service of customer satisfaction.

The connector between Monstock and Relais Colis relies on automated, bidirectional data flows, ensuring continuous and reliable information exchange between the two platforms. Every stage of the shipping cycle is covered, from parcel creation to delivery and any subsequent returns.

Flow from Monstock to Relais Colis

When a parcel is created and validated in Monstock, all the information needed for its shipment — weight, dimensions, addresses, choice of collection point or home delivery, and service type — is automatically sent to Relais Colis. This transmission triggers the generation of the shipping label (PDF/ZPL) directly in Relais Colis.

Once the label has been produced, it is sent back to Monstock for immediate printing and use. This automation ensures shipment compliance and simplifies operational preparation.

Relais Colis then assigns a unique tracking number to each shipment. This number is automatically integrated into the shipping record in Monstock, ensuring that each parcel can be tracked from a single interface.

Parcel Relay Flow to Monstock

Once the parcels have been collected, Relais Colis automatically sends the tracking status (Track & Trace) to Monstock. These updates reflect the key stages of transport: collection, transit, arrival at the collection point, delivery or return. The information is synchronised in real time, giving users complete visibility of the progress of their shipments.

In addition, returns management is integrated into the information exchange. When a parcel is returned via Relais Colis, the corresponding data (status, date, reason for return) is sent back to Monstock. The system then automatically updates the relevant stock and orders, without any manual intervention.

Viewing rates and taxes

Before confirming a shipment, Monstock may consult Relais Colis to obtain the applicable rates and taxes based on weight, volume and destination. This feature helps optimise planning and control transport costs.

Automation and triggers

Each flow is automatically triggered by specific events: creation of a parcel, shipment validation, label generation, or status update. This automation ensures continuity of operations and increased reliability of exchanges between the two systems.

Operating profits

Thanks to this integration, businesses benefit from a more fluid, faster and more transparent supply chain. The Monstock ↔ Relais Colis connector optimises productivity, enhances shipment traceability and simplifies returns management, while ensuring a more efficient and controlled user experience.