CTT

CTT is a service for sending and delivering parcels to individuals.

Connecting CTT to Monstock will allow you to edit the transport labels for sending your packages, and to benefit from precise real-time monitoring of the location of your packages and the status of your deliveries.

The connector between Monstock and CTT enables businesses to automate the management of their shipments in Portugal and internationally, by directly linking the Monstock logistics solution to the CTT transport network. Thanks to this integration, users can centralise their shipments, increase efficiency and improve the reliability of their daily shipping flows.

The key information required for shipping — customer contact details, addresses, weights, dimensions, package contents and delivery method — is automatically transferred from Monstock to CTT as soon as an order is confirmed. This automation eliminates the need for manual re-entry, reduces the risk of errors and speeds up the creation of shipments.

Users can generate their labels, delivery notes and tracking numbers directly from Monstock, while benefiting from CTT's efficient logistics network. Shipment statuses are synchronised in real time, providing complete visibility of the parcel's journey, from preparation to final delivery.

This integration promotes significant time savings, improved traceability, and reduced logistics costs. Teams benefit from smooth, centralised management of their flows, while ensuring an optimal customer experience thanks to the reliability of the CTT carrier.

By combining Monstock's logistical power with CTT's international coverage, businesses have access to a connected and automated environment, guaranteeing fast, accurate and transparent deliveries.

The integration between Monstock and CTT is based on an automated, two-way exchange of shipping data, ensuring smooth and secure communication between the two systems. Each step, from order validation to delivery, is synchronised in real time to ensure the reliability and consistency of information.

When an order is confirmed in Monstock, all the data required for shipping — delivery addresses, weight, dimensions, package contents and service options — is automatically sent to CTT. This triggers the creation of a shipping file in the carrier's system and the generation of the corresponding label.

Information generated by CTT, such as the tracking number and shipping documents, is sent back to Monstock and integrated into the relevant order. Teams can then print labels and track parcels directly from the platform, without having to re-enter data or switch interfaces.

Once parcels are collected, CTT updates the shipping status — in transit, delivered, pending or incident — which is immediately synchronised with Monstock. This gives users complete, real-time visibility of their shipments, enabling them to provide accurate and proactive customer tracking.

Exchanges between Monstock and CTT are secured using reliable APIs, with synchronisations triggered automatically for each key logistics action: creation, validation, dispatch and delivery. This ensures consistent data throughout the process.